Speed Camera offer never seems to be valid
mattproctor
Posts: 1 [Apprentice Seeker]
When I am updating my GO 5000 I get offered a deal on speed camera updates (today it was 3mth for 99p) but when I got to try and buy them I get an error: "Vouchers can only be used 1 time when purchasing a subscription. You have purchased a subscription in the past using a voucher. We have removed the voucher from your order. You can now proceed with your order by clicking the place order button.".
Why am I being offered the deal if I cannot use it, this has happened more than once over the last few months?
Why am I being offered the deal if I cannot use it, this has happened more than once over the last few months?
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Best Answer
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VikramK
Posts: 12,704 
Moderator
Hi @mattproctor
Welcome to the community! Please get in touch with our customer service to review your account and order information. They should be able to help you with this.
https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards, Vikram0
Answers
Welcome to the community! Please get in touch with our customer service to review your account and order information. They should be able to help you with this.
https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards, Vikram