Speed Camera offer never seems to be valid

mattproctor
Registered Users Posts: 1 
Apprentice Seeker

Apprentice Seeker
When I am updating my GO 5000 I get offered a deal on speed camera updates (today it was 3mth for 99p) but when I got to try and buy them I get an error: "Vouchers can only be used 1 time when purchasing a subscription. You have purchased a subscription in the past using a voucher. We have removed the voucher from your order. You can now proceed with your order by clicking the place order button.".
Why am I being offered the deal if I cannot use it, this has happened more than once over the last few months?
Why am I being offered the deal if I cannot use it, this has happened more than once over the last few months?
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Best Answer
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Hi @mattproctor
Welcome to the community! Please get in touch with our customer service to review your account and order information. They should be able to help you with this.
https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards, Vikram0
Answers
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Hi @mattproctor
Welcome to the community! Please get in touch with our customer service to review your account and order information. They should be able to help you with this.
https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards, Vikram0