Are map updates still available for Tom Tom XXL?

Jeespar
Jeespar Registered Users Posts: 2
Apprentice Seeker
Are map updates still available for Tom Tom XXL? And if so - are they for free or will I have to buy new one (have never updated before)

Best Answer

  • Lochfrass
    Lochfrass Posts: 18,386
     Superuser
    Answer ✓
    If the serial Number begins with GX then it was still supported, but you must buy a map.

    if the Serial Number beginnst with GL,RW,RX,RY,or RZ then the device was not supported

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,485
    Revered Voyager
    What serial number do you have?
  • Lochfrass
    Lochfrass Posts: 18,386
     Superuser
    Answer ✓
    If the serial Number begins with GX then it was still supported, but you must buy a map.

    if the Serial Number beginnst with GL,RW,RX,RY,or RZ then the device was not supported
  • Jeespar
    Jeespar Registered Users Posts: 2
    Apprentice Seeker
    It starts with GX. That was helpful. Thanks!
  • zoejireh
    zoejireh Registered Users Posts: 2
    New Seeker
    my Tom Tom XXL begins with GL should I have a problem when I update my mac mini IOS 10.15.7
  • zoejireh
    zoejireh Registered Users Posts: 2
    New Seeker
    When I purchased my Tom Tom XXL it came with the free map option
  • maurianne75
    maurianne75 Registered Users Posts: 1
    New Seeker
    My unit serial number starts with RX. Does that mean it is extinct now
  • DougLap
    DougLap Posts: 10,024
    Superuser
    Hi @maurianne75

    Units with Serial Number starting RX have been declared obsolete. This means they will no longer be supported, ie no System Updates and unless they were sold with Lifetime Map updates then now map updates nor the facility to subscribe for cameras etc.

    Doug