Report not accepted — TomTom Community

Report not accepted

guimlyguimly Posts: 1 [New Seeker]
Report number : 1c22671e-cb5f-4c2a-9f91-831d91dcfe46

I reported a road closed to traffic. The report was refused. However, a simple glance at Google street shows that on each end of the road, there is a barrier and a sign "forbidden to all vehicles".
The problem is that the path indicated by the GPS to Maron-Metz uses this road closed to traffic. It's a shame for a gps that wants to be of good quality.
I can send a photo taken from the Nancy road (crossing point).

Comments

  • MegalosMegalos Posts: 5,984
    Superusers
    A photo usually would help indeed. You can attach that photo to the report.
  • AndyG1714AndyG1714 Posts: 53 [Outstanding Wayfarer]
    guimly wrote: »
    Report number : 1c22671e-cb5f-4c2a-9f91-831d91dcfe46

    I reported a road closed to traffic. The report was refused. However, a simple glance at Google street shows that on each end of the road, there is a barrier and a sign "forbidden to all vehicles".
    The problem is that the path indicated by the GPS to Maron-Metz uses this road closed to traffic. It's a shame for a gps that wants to be of good quality.
    I can send a photo taken from the Nancy road (crossing point).

    for some dumb reason, tomtom will not even try to view google street view shots, even if the evidence is true. i have seen this on one of my reports.
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