The timeclock is reading 6 hours ahead of the correct time.

RDHOUZE390
RDHOUZE390 Registered Users Posts: 7
New Seeker
edited December 2021 in Devices using Wi-Fi®
How does one get the correct time on the clock to display. Mine is 6 hours ahead.

Answers

  • RDHOUZE390
    RDHOUZE390 Registered Users Posts: 7
    New Seeker
    Go Supreme Navigation....should have mentioned that.
  • YamFazMan
    YamFazMan Posts: 21,149
     Superuser
    Hi
    @RDHOUZE390
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the device's Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    If possible, for the first Satellite fix, go outside with a clear view of the Sky
    See... https://discussions.tomtom.com/en/discussion/comment/1654017/#Comment_1654017

    Stay Safe... ATB YFM
  • RDHOUZE390
    RDHOUZE390 Registered Users Posts: 7
    New Seeker
    YamFazMan...didn't work but I'm going to try again later...I'm in a pretty much steel building right now here at work.
  • RDHOUZE390
    RDHOUZE390 Registered Users Posts: 7
    New Seeker
    YamFazMan...
    When I got outside after work and hooked things up in the car all was well.
    Thanks for your input!