I have bought the latest map of UK today ( Order #410767546). After the order the system gave a link to download the map to my windows computer. It then downloaded a Tom Tom Home V2.1 to my computer and said my device is not connected. My device is VIA52. I tried all options and it still shows no device connected. Previously in my computer I have a my drive connect. This my drive connect doesn't show that I have ordered a map. So this means I can't install the map or speed cameras.
As this is bit of a useless purchase can I have the refund of this map please?