GO Navigation App availability in Serbian App store

denisturalic
denisturalic Registered Users Posts: 7
Apprentice Seeker
Hi,

I've recently renewed my subscription for TomTom Go navigation which was on my Android device but now I got an iPhone that I switched to and I cannot find the app in the store as it seems that you haven't been published it yet for Serbian store. Please set the availability of the app in the Serbian Apple app store or please cancel my subscription as you cannot provide me my paid services. I believe that this is very trivial task and I would like to continue using TomTom services so please make the app availble.

Comments

  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    edited December 2020
    Hi @denisturalic

    The GO Navigation app is not available on the Serbian Apple app store. Our team is still exploring it, so it might be available in the future.

    The subscription is not transferrable from Android to iOS and vice-versa.
    Cancellation and refund requests are handled by Google directly.

    Regards, Vikram
  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    @denisturalic
    Quick update:

    The app should now be available for download in the Serbian App Store(Apple).

    Thanks, Vikram
  • Miksa
    Miksa Registered Users Posts: 1
    Apprentice Seeker
    Tomtom go navigation when on the serbian app store?????