No maps available on Start 62

RenatoJSM
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
Lifetime map disappearred on MyDrive Connect in MyContent and tomtom after unsuccessfull try to install full map, no possibility to install map, please help.


0
Best Answer
-
Hi @RenatoJSM
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram0
Answers
-
Hi @RenatoJSM
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram0 -
same problrm on stert 52
S/N XQ34xxxxx84
Mod edit: Please don't post private or personal information on a public forum. Thanks!0 -
Hi
@Fehlersuche
Welcome to the site....
After the Christmas break @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM0 -
Hi
@Fehlersuche
Welcome to the site....
After the Christmas break @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Map Account status.....
Stay Safe... ATB YFM0 -
Hi, i have a GO 610 and i have the same problem, please help me.
Thanks
SN:QS24xxxxxxx82
Mod edit: Please don't post private or personal information on a public forum. Thanks!0 -
Hi @Fehlersuche & @Vali_S1
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram0 -
Hi everybody,
I have the same problem as RenatoJSM. I have lifetime maps on the device Start 62 (EU3xxxxxxx138).
Could you ask the team to fix this problem?
Thank you!
Ruben
Mod edit: Please don't post private or personal information on a public forum. Thanks!0 -
Hi @rubenrichtermoc
Hopefully @VikramK or @lampard will pick this up. Look back here later to see what they have to say.
Doug1 -
@rubenrichtermoc
Hi Ruben
Done! Please follow the same steps and the new maps should be offered as a download.
Thanks, Vikram0 -
Great, the device is updated. Thank you a lot, Vikram!
Best Regards Ruben2 -
Hi all. With my start 62 same problem. Can you help me? Thanks.0
-
0
-
Hi @KiL_Polyana, Welcome to the community! Fixed the services on the account.
Please do a soft reset and check for updates.
Regards, Vikram0 -
All is goood. Thanks all.2
This discussion has been closed.