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Lifetime map disappearred on MyDrive Connect in MyContent and tomtom after unsuccessfull try to install full map, no possibility to install map, please help.
Hi @Fehlersuche
Welcome to the site....
After the Christmas break @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....
Hi @Fehlersuche
Welcome to the site....
After the Christmas break @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Map Account status.....
Answers
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram
S/N XQ34xxxxx84
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Superusers
@Fehlersuche
Welcome to the site....
After the Christmas break @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
Superusers
@Fehlersuche
Welcome to the site....
After the Christmas break @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Map Account status.....
Stay Safe... ATB YFM
Thanks
SN:QS24xxxxxxx82
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram
I have the same problem as RenatoJSM. I have lifetime maps on the device Start 62 (EU3xxxxxxx138).
Could you ask the team to fix this problem?
Thank you!
Ruben
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Superuser
Hopefully @VikramK or @lampard will pick this up. Look back here later to see what they have to say.
Doug
Hi Ruben
Done! Please follow the same steps and the new maps should be offered as a download.
Thanks, Vikram
Best Regards Ruben
Superuser
Look to see what @VikramK has to say tomorrow.
Doug
Please do a soft reset and check for updates.
Regards, Vikram