i have just bought a via1435 i think and i need to update it. It is second hand. I cannot add it to — TomTom Community

i have just bought a via1435 i think and i need to update it. It is second hand. I cannot add it to

i have just bought a via1435 i think and i need to update it. It is second hand. I cannot add it to my account. can anyone help?

Answers

  • DougLapDougLap Posts: 6,897
    Superuser
    Hi @bozmech

    To change the account the unit works with you need to do a Factory Reset which will delete the old account details on the unit. Following this you will need to set it up as you would first do out of the box and so then you can input your account and password details.

    Doug
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