Trying too recover my device

Dj_Eddie1234
Dj_Eddie1234 Registered Users Posts: 24
Master Explorer
edited December 2020 in Devices using MyDrive Connect
Every time I try to recover my device when the white text on screen I press button x3 times but never get a turning wheel on the screen I only ever get the white line across the bottom then it’s switched on to use any advice please before it goes in bin

Comments

  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @Dj_Eddie1234

    Could try the recovery mode after performing a factory reset?
    Main menu- Settings- System- Reset device

    Steps to perform a recovery mode

    Regards, Vikram.

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