Trying too recover my device

Dj_Eddie1234
Registered Users Posts: 24 
Master Explorer

Master Explorer
Every time I try to recover my device when the white text on screen I press button x3 times but never get a turning wheel on the screen I only ever get the white line across the bottom then it’s switched on to use any advice please before it goes in bin
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Comments
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Hi @Dj_Eddie1234
Could try the recovery mode after performing a factory reset?
Main menu- Settings- System- Reset device
Steps to perform a recovery mode
Regards, Vikram.0