Traffic not working
I had a similar issue 12 months ago and had to send my device to TomTom for a repair. This time round they are saying it's a known issue and repairing the device or buying a new one won't make any difference.
This has been going on for weeks now and tomtom's response is shockingly poor. Anyone else in the same situiation?
Best Answer
-
DougLap Posts: 6,903
SuperuserHi @SeanScott
Hopefully @VikramK or @lampard can review their records to see what information they have about the problem and can advise what the situation is. Look back here later.
Doug0
Answers
Superuser
Hopefully @VikramK or @lampard can review their records to see what information they have about the problem and can advise what the situation is. Look back here later.
Doug
Could you send me the incident/ticket number for your contact with the customer service- through a private message, please?
Thanks, Vikram
I have messaged you the number.
Thanks,
Sean.
Never thought I'd say this but after 15 years as a TomTom customer I think it's time to purchase a Garmin.