TomTom one not recognised after upgrade to Windows 10 64bit

Frits37
Frits37 Registered Users Posts: 4
Apprentice Seeker
My TomTom One isn't recognised and not visible in explorer. Though in the device manager of Windows it is there as 'serial usb device' at com3. The properties show the tomtom, as a correct working device. Any way to make it visible in explorer and TomTom home?

(Of course I already have tried reinstalling more than once, also as administrator. No luck there)

Answers

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Hi @Frits37
    Have you already tried connecting the cable to a different USB port on the computer?

    Regards, Vikram
  • Frits37
    Frits37 Registered Users Posts: 4
    Apprentice Seeker
    Hi VikramK,
    Yes, I tried three different ones.