How to solve Internal error during update Mazda NB1? — TomTom Community

How to solve Internal error during update Mazda NB1?

barondispoaterbarondispoater Posts: 6 [Apprentice Seeker]
edited December 2020 in Built in car navigation
Hi,
i wanted to update my mazda nb1 system but i get error:
Internal/Malfomed#createItemFromServer/Internal/Malfomed: XML source = <zipcode
idurl="http://id.tomtom.com/map/zipcode/Nederland&quot; idstr="Nederland" version="1060><download>
<url location="http://download.tomtom.com/open/zipcode/nederland.cab content="main"

What should i do to solve this?

Answers

  • VikramKVikramK Posts: 12,687 Moderator
    Hi @barondispoater

    I am unable to find this error in our log information for TomTom HOME.
    Could you report this to our customer service team, if possible along with a screenshot of the error, please?

    Regards, Vikram
  • barondispoaterbarondispoater Posts: 6 [Apprentice Seeker]
    Thank you for fast answer.
    My tomtom Home report automatically bug under id: 1076602549.
    I also report to polish customer service team via email with printscreen of this error.
  • barondispoaterbarondispoater Posts: 6 [Apprentice Seeker]
    SOLVED:
    I had to download TOMTOM HOME application form official site.
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