Wh33ls_ wrote: »
Since migrating to a new iPhone (SE) from my old iPhone 6, my TomTom app won't connect to upload the activities that I have undertaken wearing my Runner 2. The error message lead me down the path of trying to connect my new phone to my runner 2 but on the "let's Get Started" page of the app, when I tap on the "watch" tab, it doesn't respond and asks me to switch on Bluetooth - which was on any way, I then turned bluetooth off / on, restarted the phone etc, all to no effect.
One help forum gave a great deal of highly technical advice about deleting certain files etc, but I could not follow same, another said to do a factory reset of the Runner 2, which I am very loath to do. Whilst would prefer to talk to someone from Tomtom to talk me through whatever needs to happen to solve this problem, I would also gratefully receive any advice about how to resolve this issue. Many thanks for any advice received.
PS - how many people would know what a "BBCode" is that could be used in (my) post??