MyDrive Connect - Outage

How to delete map then reinstall it?

Dj_Eddie1234
Dj_Eddie1234 Registered Users Posts: 24
Master Explorer
edited December 2020 in Map purchase & installation
I’m having issues with map not allowing me to drive on some roads but these are roads with no restrictions for my vehicle

So I thought if I delete map then reinstall it might fix issues ??s4tevu7xjupe.jpeg
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Answers

  • YamFazMan
    YamFazMan Posts: 20,797
    Superuser
    edited January 2021
    Hi
    @Dj_Eddie1234
    Tomtom devices need at least one map installed before it will even boot-up without the ‘No maps found’ splash screen error message....
    So unless you have 1+1 maps installed you can't delete a Map...

    If you are running the latest v1060 Map I can't see how deleting the map and reinstalling the same map will fix the problem....

    Stay Safe... ATB YFM
  • Dj_Eddie1234
    Dj_Eddie1234 Registered Users Posts: 24
    Master Explorer
    Does anyone know what I need to fix the issues ?? Or would I need to buy a new device ?

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