My GO 60 device will not turn on

JHTtom
JHTtom Registered Users Posts: 1
New Seeker
The device has not been turned on in over a year. I have plugged it in for over two hours and nothing. Is there a hard reset on the device?

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,410
    Exalted Pioneer
    after charging did you hold in the on-off button as long as there is a drum music
  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    edited December 2020
    Hi
    @JHTtom
    Welcome to the site....
    One of the worst things you can do to a Lithium battery is to run it down and store it in a flat state....

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the device's Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe.... ATB YFM