My GO 60 device will not turn on — TomTom Community

My GO 60 device will not turn on

The device has not been turned on in over a year. I have plugged it in for over two hours and nothing. Is there a hard reset on the device?

Answers

  • rider1riderrider1rider Posts: 652 [Revered Pioneer]
    after charging did you hold in the on-off button as long as there is a drum music
  • YamFazManYamFazMan Posts: 19,269
    Superusers
    edited December 2020
    Hi
    @JHTtom
    Welcome to the site....
    One of the worst things you can do to a Lithium battery is to run it down and store it in a flat state....

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the device's Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe.... ATB YFM
Sign In or Register to comment.

Who's Online in this Category0