Problem with map on Mazda NB1SD card

dwlawson Registered Users Posts: 1
New Seeker
edited December 2020 in Built in car navigation
Made a backup SD card on TTH using backup and restore. Put the new SD card in the car: Problem with map - you cannot use this map on this device: Europe-864


  • DougLap
    DougLap Posts: 9,827
    Hi @dwlawson

    Maybe @VikramK or @lampard can activate your map. Look back here on Monday to see what they have to say.

  • VikramK
    VikramK Administrators Posts: 13,724
    Hi @dwlawson

    Welcome to the community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    This map should get your device back to working condition, however, the version is really old and might be missing several road changes over the years.

    If you wish to update the maps then you need to have an active subscription for map update services, you can order it on our webshop

    For the best navigation experience, TomTom advises driving with the latest maps....

    Thanks, Vikram