No traffic information and camera's on Trucker 5000 — TomTom Community

No traffic information and camera's on Trucker 5000

Trucker620Trucker620 Posts: 6 [Apprentice Traveler]
edited December 2020 in TomTom Services
no GPRS connection...FAQs and Tomtom Suport haven,t answer...After soft and hard reset no change...

Comments

  • YamFazManYamFazMan Posts: 19,211
    Superusers
    Hi
    @Trucker620
    Welcome to the site
    Check... Tap 4Dot (.... Menu) → Setting → System → About…
    Scroll down to Data Connection & GPRS Status....
    What does the device report...???
    Is the GPRS Status... Connected ???
    Are the following displaying any Numbers ???
    MCC/MNC
    IMEI
    SIM ID
    GPRS Model

    Stay Safe... ATB YFM
  • GioditoGiodito Posts: 1 [Apprentice Seeker]
    Same problem. GPRS model is 16.00.152. No updates availableon myDriveConnect.
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