TomTom GO 5100 - Lifetime Map/Camera subscription
orcamaus
Posts: 4 [New Seeker]
edited December 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
When I purchased my TomTom GO 5100 sat nav, I was told that the purchase price includes a "lifetime" map/speed camera subscription.
This week, I have received an email from TomTom that latest maps won't be compatible with my TomTom model and that I should buy a new device in order to keep updated.
What happened to the promise of a "LIFETIME" subscription?
Please advise.
This week, I have received an email from TomTom that latest maps won't be compatible with my TomTom model and that I should buy a new device in order to keep updated.
What happened to the promise of a "LIFETIME" subscription?
Please advise.
0
Best Answer
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DougLap
Posts: 6,922 
SuperuserHi @orcamaus
Does not apply to a GO5100 unit. Did you have an earlier model which you no longer use. Either way ignore.
The GO5100 is still covered by Lifetime maps. Should you at any stage stop getting them offered then come back here and we can get one of the Mods to check your units settings on the TT servers.
Doug1
Answers
Superuser
Does not apply to a GO5100 unit. Did you have an earlier model which you no longer use. Either way ignore.
The GO5100 is still covered by Lifetime maps. Should you at any stage stop getting them offered then come back here and we can get one of the Mods to check your units settings on the TT servers.
Doug