TomTom GO 5100 - Lifetime Map/Camera subscription

orcamaus
orcamaus Registered Users Posts: 14
Master Explorer
edited December 2020 in Devices using MyDrive Connect
When I purchased my TomTom GO 5100 sat nav, I was told that the purchase price includes a "lifetime" map/speed camera subscription.

This week, I have received an email from TomTom that latest maps won't be compatible with my TomTom model and that I should buy a new device in order to keep updated.

What happened to the promise of a "LIFETIME" subscription?
Please advise.
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Best Answer

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Answer ✓
    Hi @orcamaus

    Does not apply to a GO5100 unit. Did you have an earlier model which you no longer use. Either way ignore.

    The GO5100 is still covered by Lifetime maps. Should you at any stage stop getting them offered then come back here and we can get one of the Mods to check your units settings on the TT servers.

    Doug

Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Answer ✓
    Hi @orcamaus

    Does not apply to a GO5100 unit. Did you have an earlier model which you no longer use. Either way ignore.

    The GO5100 is still covered by Lifetime maps. Should you at any stage stop getting them offered then come back here and we can get one of the Mods to check your units settings on the TT servers.

    Doug
  • Peabeau
    Peabeau Registered Users Posts: 1
    New Seeker
    The Traffic feature does not appear to be working and was wondering if I had made an incorrect setting. I am in Australia. Thanks for any help.

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