Client Supprt - Live Chat - eMails
Live chats can be offered from home which is why I do not understand TomTom's excuse "COVID-19" for not providing any personal customer service anymore.
According to another thread, the TomTom live chat is "available during normal office office hours" (whatever that means) - but when I tried to access the website today, on a Friday afternoon at 16:15 UK time, there was no chat option at all!
I have also tried to contact TomTom Support via email - but apart from an automated reply confirming that TomTom has received my messages I have not heard from anyone in person.
Please advise how to get in touch with TomTom and actually talk to a real person, a member of the support team.