Errors when trying to update START52

Ace_START52 Registered Users Posts: 1
Apprentice Seeker
Hello everyone,

I've just bought Tomtom START52, tried to update it for the first time but I'm getting issues while downloading files. I've only marked one required - update for NAV4 (v20.100.0001.311).

However it always stops at 31% and doesn't move any further. I've tried it on two different computers(both win10), tried reconnecting, restarting, clearing files from cached folder from appdata, switching settings off "download files to computer" but its always fails. There's no SD card inside tomtom, device is fresh out of the box.

also stops every time at 31% when trying to download file via browser from Location from error log

looks like the file is just corrupted