do someone has the same problem or have a solution?

valetteg

When I search a POI through the "step by step search" mode, if I enter a zip code, the software crashs and the device restart.

YamFazMan

Hi
@valetteg
Here in the UK a postcode search using Step by step search mode....
The device doesn't crash & restart....
___________________________

Step by Step UK Postcode search
this is a long-standing problem....
The Postcode code search bug when using the latest Start devices is a real pain
Any search for a Postcode... You have to enter a road/street name to execute a search ??? Why....
If you know the road/street name and a house number you don't need the Postcode
Most people use a Postcode because they don't know the road/street name and house number
Isolated farms, Single building, Office blocks, Retail parks, Hospitals, New builds etc...
For me it renders the latest Start device useless in the UK

In the UK It's only the latest Start 42/52/62 Range that has this particular Step by Step search engine as the only option... All the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via and GO Range have both the "Quick search" and "Step by Step search" as menu options
Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode
(1).... Quick Search (Default & Best)
(2)... Step by Step

Stay Safe... ATB YFM

YamFazMan

Hi
@valetteg
Welcome to the site....
I always use the far superior 'Quick Search' search engine....
Check Search Engine....
Tap 4Dot (.... Menu) --> Setting --> System --> Choose a search mode.....

Stay Safe... ATB YFM

valetteg

Thank you very much for your answer, but the issue is: Do other users have the same problem searching zip code with "Step by step search".
I do not have any problem with "Quick search"

YamFazMan

Hi
@valetteg
Here in the UK a postcode search using Step by step search mode....
The device doesn't crash & restart....
___________________________

Step by Step UK Postcode search
this is a long-standing problem....
The Postcode code search bug when using the latest Start devices is a real pain
Any search for a Postcode... You have to enter a road/street name to execute a search ??? Why....
If you know the road/street name and a house number you don't need the Postcode
Most people use a Postcode because they don't know the road/street name and house number
Isolated farms, Single building, Office blocks, Retail parks, Hospitals, New builds etc...
For me it renders the latest Start device useless in the UK

In the UK It's only the latest Start 42/52/62 Range that has this particular Step by Step search engine as the only option... All the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via and GO Range have both the "Quick search" and "Step by Step search" as menu options
Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode
(1).... Quick Search (Default & Best)
(2)... Step by Step

Stay Safe... ATB YFM

valetteg

Thank you very much for your answer