I have to pay for a month's speed camera when I have paid for a year — TomTom Community

I have to pay for a month's speed camera when I have paid for a year

HarrödjanHarrödjan Posts: 2 [New Seeker]
edited December 2020 in MyDrive Connect
You have drawn for the month of December for speed cameras, although I have paid for one year. I ordered and paid on 24/11 -20. ord.nr 410xxxxxx8 on monthly payment.
Regards Bernt





Mod edit: Machine translated (Swedish)

Best Answer

  • VikramKVikramK Posts: 10,906 Moderator
    Accepted Answer
    Hi @Harrödjan

    Welcome to the community! Your previous order for 1-year speed cameras is good until 12th December 2021. The recent order for one month has only extended that further.

    If you wish to cancel the recent order and raise a refund request then you can contact our customer service team.

    Regards, Vikram

Answers

  • HarrödjanHarrödjan Posts: 2 [New Seeker]
    edited December 2020
    ordered shall be submitted for bs





    Mod edit: Machine translated (Swedish)
  • VikramKVikramK Posts: 10,906 Moderator
    Accepted Answer
    Hi @Harrödjan

    Welcome to the community! Your previous order for 1-year speed cameras is good until 12th December 2021. The recent order for one month has only extended that further.

    If you wish to cancel the recent order and raise a refund request then you can contact our customer service team.

    Regards, Vikram
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