I have to pay for a month's speed camera when I have paid for a year

Harrödjan
Harrödjan Registered Users Posts: 2
New Seeker
edited December 2020 in MyDrive Connect
You have drawn for the month of December for speed cameras, although I have paid for one year. I ordered and paid on 24/11 -20. ord.nr 410xxxxxx8 on monthly payment.
Regards Bernt





Mod edit: Machine translated (Swedish)

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @Harrödjan

    Welcome to the community! Your previous order for 1-year speed cameras is good until 12th December 2021. The recent order for one month has only extended that further.

    If you wish to cancel the recent order and raise a refund request then you can contact our customer service team.

    Regards, Vikram

Answers

  • Harrödjan
    Harrödjan Registered Users Posts: 2
    New Seeker
    edited December 2020
    ordered shall be submitted for bs





    Mod edit: Machine translated (Swedish)
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @Harrödjan

    Welcome to the community! Your previous order for 1-year speed cameras is good until 12th December 2021. The recent order for one month has only extended that further.

    If you wish to cancel the recent order and raise a refund request then you can contact our customer service team.

    Regards, Vikram