Speed Cameras disappeared after last update

robbar

I haven't updated my Start 40 for a few years and when I recently did so, my existing speed cameras disappeared. The menu shows that they are enabled but they no longer appear on the map when driving. Any help?

YamFazMan

Hi
@robbar
Welcome to the site....
There has been a change in the Speed cam subscriptions... The Tomtom subscriptions now 'Auto Renew' by default....

See T&C's 4.2 Subscriptions, renewals and Free Trials...
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions

Tomtom Speed Cam FAQ….
See... https://help.tomtom.com/hc/en-gb/articles/360015806999

Note... If your subscription has expired you will NOT get any Speed cam warning on the device, even the old database is still installed on the device....
______________________________

Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

RESETTING YOUR NAVIGATION DEVICE
https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
Charge the device for at least 2Hrs….
(Preferably using something like a Smartphone Charger using the Tomtom USB lead)
OR have the device plugged into a power supply while the device is restarting
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles....

Stay Safe... ATB YFM