Bought a Map update for Mazda NB1but TomTom Home says no update

lourenslduplessis76

I bought a Map update for my Mazda NB1 yesterday, but TomTom Home says, there is no update available. The map on the SD card is from 2016, also when I connect I get a popup that says a newer map is available for purchase . Order number 41xxxxxxx46





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VikramK

Hi @lourenslduplessis76

Welcome to the community! The order has not been allocated to your TomTom account. Please get in touch with our customer service along with the order number and they should be able to sort this out

Regards, Vikram

VikramK

Hi @lourenslduplessis76

Welcome to the community! The order has not been allocated to your TomTom account. Please get in touch with our customer service along with the order number and they should be able to sort this out

Regards, Vikram