why am i receiving gps update every day,the tick is grey on my start 25 — TomTom Community

why am i receiving gps update every day,the tick is grey on my start 25

johnhenryHjohnhenryH Posts: 3 [New Seeker]
i bought sat nav with lifetime maps they are no longer available

Answers

  • YamFazManYamFazMan Posts: 19,272
    Superusers
    edited December 2020
    Hi
    @johnhenryH
    Welcome to the site....
    2dvzlii9owqr.jpg
    Check the 1st 2 Characters of the serial number the Start 25 'BK' model is Eol....
    Tomtom End Of Life FAQ....
    See... https://www.tomtom.com/en_gb/obsolete-products/#car
    ___________________________

    Re... 'The tick is grey on my start 25'
    Some items are force ticked by Tomtom these items are Mandatory and cannot be deselected they MUST be installed before you can install the normal updates...
    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time....

    Stay Safe... ATB YFM
  • johnhenryHjohnhenryH Posts: 3 [New Seeker]
    my serial no is BL i do update individually i usually receive gps updates every month or so but im getting updates every day and the gps signal is the worst its ever been,ive done a soft reset on my sat nav makes no difference
  • johnhenryHjohnhenryH Posts: 3 [New Seeker]
    i also had lifetime maps im informed that my tomtom start25 has come to end of its life and i can no longer have map updates,my gps signal is worst its ever been and i apply the update for gps every day
  • YamFazManYamFazMan Posts: 19,272
    Superusers
    edited December 2020
    Hi
    @johnhenryH

    As far as I recall... The QuickFixGPS file is issued daily but the contents of the file are good for the next 7 days.... I usually update the QuickFixGPS file weekly
    Note... The Live devices update the QuickFixGPS file over the air but the contents of the file are good for the next 4 days....
    johnhenryH wrote: »
    (Snip) The GPS signal is the worst it's ever been, I've done a soft reset on my sat nav makes no difference
    If possible....
    For the first satellite fix after the 'Soft Reset'... Go outside with a clear view of the Sky

    See... https://discussions.tomtom.com/en/discussion/comment/1654017/#Comment_1654017

    If you're still struggling to get a GPS Fix
    Try... https://discussions.tomtom.com/en/discussion/comment/1654018/#Comment_1654018

    ATB YFM
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