why am i receiving gps update every day,the tick is grey on my start 25

johnhenryH

i bought sat nav with lifetime maps they are no longer available

YamFazMan

Hi
@johnhenryH
Welcome to the site....

Check the 1st 2 Characters of the serial number the Start 25 'BK' model is Eol....
Tomtom End Of Life FAQ....
See... https://www.tomtom.com/en_gb/obsolete-products/#car
___________________________

Re... 'The tick is grey on my start 25'
Some items are force ticked by Tomtom these items are Mandatory and cannot be deselected they MUST be installed before you can install the normal updates...
I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time....

Stay Safe... ATB YFM

johnhenryH

my serial no is BL i do update individually i usually receive gps updates every month or so but im getting updates every day and the gps signal is the worst its ever been,ive done a soft reset on my sat nav makes no difference

johnhenryH

i also had lifetime maps im informed that my tomtom start25 has come to end of its life and i can no longer have map updates,my gps signal is worst its ever been and i apply the update for gps every day

YamFazMan

Hi
@johnhenryH

As far as I recall... The QuickFixGPS file is issued daily but the contents of the file are good for the next 7 days.... I usually update the QuickFixGPS file weekly
Note... The Live devices update the QuickFixGPS file over the air but the contents of the file are good for the next 4 days....

johnhenryH wrote: »

(Snip) The GPS signal is the worst it's ever been, I've done a soft reset on my sat nav makes no difference

If possible....
For the first satellite fix after the 'Soft Reset'... Go outside with a clear view of the Sky
See... https://discussions.tomtom.com/en/discussion/comment/1654017/#Comment_1654017

If you're still struggling to get a GPS Fix
Try... https://discussions.tomtom.com/en/discussion/comment/1654018/#Comment_1654018

ATB YFM