Servers busy error on MyDrive Connect

Kajinek
Kajinek Registered Users Posts: 3
New Seeker
edited December 2020 in MyDrive Connect
Last month, the servers are always busy. How can I download update?

Answers

  • YamFazMan
    YamFazMan Posts: 21,158
     Superuser
    Hi
    @Kajinek
    Welcome to the site....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM
  • Kajinek
    Kajinek Registered Users Posts: 3
    New Seeker
    edited December 2020
    Loging out and restarting the lap top did is. After login in to TomTom the update worked. Thank you.
  • YamFazMan
    YamFazMan Posts: 21,158
     Superuser
    Hi
    @Kajinek
    You're welcome, glad you're sorted :)
    To help others in the community....
    If my reply answered your question ???
    On my Reply....
    Please answer 'Yes' To... Did this answer the question? 'Yes'< >' No'

    Stay Safe... ATB YFM