Searching for street name and house number only finds the road but not house number

Idar
Idar Registered Users Posts: 1
New Seeker
edited December 2020 in Devices using MyDrive Connect
Hi, search for street name and house number, the unit finds the road but not house number, the road is several km long.



Mod edit: Machine translated (Norwegian)
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Answers

  • YamFazMan
    YamFazMan Posts: 20,814
    Superuser
    edited December 2020
    Hi
    @Idar
    Welcome to the site....
    Idar wrote: »
    Hi, search for street name and house number, the unit finds the road but not house number, the road is several km long.
    House numbers working OK here in the UK.....
    Using Quick Search (Default) & Step by Step Search....
    Check Search Engine....
    Tap 4Dot (.... Menu) --> Setting --> System --> Choose a search mode.....
    ___________________________

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles….

    Stay Safe... ATB YFM

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