Removal of 50 miles per month

walkerx

Does anyone know why TT decided to remove the 50 mile a month free from the new app forcing users to subscribe instead

With Covid-19 I like probably many others are not driving as much and thus the free 50 miles a month would be perfect, but now users are forced to subscribe to the new service or not use the tom tom app at all.

tgold

If you are asking why TomTom decided to stop people from using their app for free and require them to pay - I can't even guess.

schneidernet

It's only $12.99/year. I may be disappointed about some features but the give-away price is not one of them.

walkerx

@tgold it allowed them to use if for minimum use and then forced you to pay or wait till it reset. if only used it once or twice a month to go less than 50 miles or in between subscription periods then it was useful.

@schneidernet yes, it's cheap but at the moment a lot can't use their yearly subs for travelling due to covid.

lampard

Hi there @walkerx

We received user feedback from GO Mobile indicating that 75km per month only allowed for a limited trial experience before deciding on a subscription plan. We believe the new 30-day free trial, with unlimited km, allows new users to fully experience GO Navigation before deciding on a subscription plan. Our new subscriptions are flexible and can be canceled at any time. Furthermore, they are at lower prices than GO Mobile subscriptions. 

Regards, lampard