Voice instructions on GO Premium

ozynor Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
My go premium have stop giving voice instruction. Also direct me to enter block road and road work in progress. I had upgrade it when upgrade available just currently and this problem occurs. Anybody have had this experience? Also annoyingly i cannot get in touch with tom tom support chat, only to chat to a computer instead. Very disappointed. Might spread the word how tom tom support is to the public, especially to the people thinking to but a tom tom. Thanks