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Hi @steveb2431
Welcome to the site.... The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices.... @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Answers
Superusers
@steveb2431
Welcome to the site....
The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
@VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
Welcome to the community! Could you send me the serial number of the device through a private message, please?
Thanks, Vikram
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram