Help from somebody please

StevieG1957 Registered Users Posts: 2
New Seeker

Although I followed all the advices, "Traffic" doesn’t work on my new Tomtom GO 6100.

Soft reset, hard reset (System/Reset Device), even tried to use another Tomtom account without success.

Although “Traffic” is "Activated" in System/About I have the message:

"TomTom services are temporarily unavailable. Please try again later."

Another problem, which may be related, is that the "Safety Camera Updates" display the "Expires Soon" warning. Being a lifetime service, this doesn’t make sense.

Tomtom Moderators, or anyone, can please help me with these two questions?


  • StevieG1957
    StevieG1957 Registered Users Posts: 2
    New Seeker
    more....tomtom services show Traffic, Speed camera updates and My Drive all activated it just says Service Unavailable ???
  • YamFazMan
    YamFazMan Posts: 20,814
    Welcome to the site....
    Are you sat at home with your GO 6100 connected to the USB port + MyDrive Connect running on your PC ???

    If 'Yes'... The USB Connection will take priority over the GPRS SIM....
    Check... Tap 4Dot (.... Menu) --> Setting --> System --> About... Scroll down to Data Connection....

    Stay Safe... ATB YFM