Help from somebody please
StevieG1957
Posts: 2 [New Seeker]
edited December 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
Hi,
Although I followed all the advices, "Traffic" doesn’t work on my new Tomtom GO 6100.
Soft reset, hard reset (System/Reset Device), even tried to use another Tomtom account without success.
Although “Traffic” is "Activated" in System/About I have the message:
"TomTom services are temporarily unavailable. Please try again later."
Another problem, which may be related, is that the "Safety Camera Updates" display the "Expires Soon" warning. Being a lifetime service, this doesn’t make sense.
Tomtom Moderators, or anyone, can please help me with these two questions?
Although I followed all the advices, "Traffic" doesn’t work on my new Tomtom GO 6100.
Soft reset, hard reset (System/Reset Device), even tried to use another Tomtom account without success.
Although “Traffic” is "Activated" in System/About I have the message:
"TomTom services are temporarily unavailable. Please try again later."
Another problem, which may be related, is that the "Safety Camera Updates" display the "Expires Soon" warning. Being a lifetime service, this doesn’t make sense.
Tomtom Moderators, or anyone, can please help me with these two questions?
0
Answers
Superusers
@StevieG1957
Welcome to the site....
Are you sat at home with your GO 6100 connected to the USB port + MyDrive Connect running on your PC ???
If 'Yes'... The USB Connection will take priority over the GPRS SIM....
Check... Tap 4Dot (.... Menu) --> Setting --> System --> About... Scroll down to Data Connection....
Stay Safe... ATB YFM