GO Basic voice control does not work, there is no microphone icon

martinthefirst

my tomtomgo basic voice control does not work, there is no microphone icon

DougLap

Hi @martinthefirst

No voice control icon is displayed as if you have set it up properly all you need to do is say Hello Tomtom, or another command if you have set it to recognise a different command. When you say Hello Tomtom then it should respond and you can then advise what you want. This lack of an Icon is because the purpose of Voice Control is to avoid having to Tap the unit.

Doug

Lochfrass

The Go Basic has no Voic control.
Only the Go Essential and higher Protucts supports Voice control.

Do you use the right Manual?
http://download.tomtom.com/open/manuals/GO_Basic/html/en-gb/index.htm#WelcometonavigationwithTomTom-PratoWi-Fi.htm

rider1rider

it's not advertised so probably not supported

martinthefirst

Thanks, the manual shows that it should be there and I have an icon to turn voice control on and off that seems to work, but no microphone symbol appears

DougLap

Hi @martinthefirst

No voice control icon is displayed as if you have set it up properly all you need to do is say Hello Tomtom, or another command if you have set it to recognise a different command. When you say Hello Tomtom then it should respond and you can then advise what you want. This lack of an Icon is because the purpose of Voice Control is to avoid having to Tap the unit.

Doug

Lochfrass

The Go Basic has no Voic control.
Only the Go Essential and higher Protucts supports Voice control.

Do you use the right Manual?
http://download.tomtom.com/open/manuals/GO_Basic/html/en-gb/index.htm#WelcometonavigationwithTomTom-PratoWi-Fi.htm

martinthefirst

That would explain it, feel a bit of a plonker now. Thanks for your help & Merry Xmas