Book a Repair service
Trying to book a repair.
"GETTING YOUR NAVIGATION DEVICE REPAIRED
To get your device repaired you need, you can CONTACT US to book in a repair. You need to select your device and then select the category ‘Repairs and replacements’.
When we book in a device to be repaired, we give you a repair number (RMA), explain the repair process, and send you an email confirmation. Repairing a TomTom product usually takes 10 to 20 working days after we receive the product at our service centre. If there's a very serious problem with your device, we may need to replace it. Make sure to make a backup of your device, if possible, before you send it to us."
But My USB port is damaged & therefore can't connect to PC to update/Backup etc...
I see there is a €105 repair fee but I don't see how to go about booking it in for repair? No option available in the contact us page.
Customer Support / Submit request links are not functioning and keeps bombing out to https://discussions.tomtom.com/en/ page. Come on Tom Tom, get your act in order and support your existing customers!