What did just pay for nothing

Vinlev_88

Nothing happening - but money taken - wanted to update card but cannot open card

Vinlev_88

I paid for a map - never received anything and now find out I cannot update the card because its in a Mitsubishi vehicle
Nothing nada please refund my money

VikramK

Hi @Vinlev_88

I reviewed your TomTom account; I don't see a device linked to your account.
Also, the map you purchased has not been allocated.

I would suggest that you contact the customer service with the order number and the device serial number. They will review the status and help you sort out the issue.

https://help.tomtom.com/hc/en-au/articles/360015568919

Regards, Vikram