Update my PRO 5150 using MyDrive Connect

raffer
Registered Users Posts: 1 
Apprentice Seeker

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Hello,i have a tomtom 5150 pro that is having a software problem,when i conect it to MYDRIVECONECT the computer recognizes the device but just says"resetting your equipment,please wait"and it doesn t go ahead.it doesn t download software....can you help please? thanks
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Hi @raffer
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram0