MyDrive Connect for MAC is not working on BIG SUR
Found log file filled with many identical lines
2020-12-01 22:17:59.398|50331742|Error|SecureStorageMac::RemoveItem|Failed to remove password for cookie or proxy tomtom.com.key.3: error The specified item could not be found in the keychain.
Tried removing TomTom folder from Application Support and start over but the same result.
Device seems to work just fine, maps are present.
Answers
Welcome to the Community! Few users managed to resolve the KeyChain Access problem with MyDrive Connect by following the steps here.
Hope it helps!
Regards, lampard
There is nothing in keychain that matches "tomtom" as shown here:
Are there any other suggestions?
We've not seen any reports of MyDrive connect not working on the new version of macOS (Big Sur) and I think the above FAQ you mentioned is outdated and I'll report it to the team. However, try a clean re-installation of the MyDrive Connect application and see if this helps.
Regards, lampard