Won't turn back on — TomTom Community

Won't turn back on

My TomTom go professional 6250 won't turn on. I turned it off once reached the destination and now it won't turn back on again. I tried charging it for over 3 hours and still nothing. Unable to contact TomTom customer services and the device is only 2 months old

Answers

  • lampardlampard Posts: 5,088 Moderator
    Hi @Martyna060187

    Welcome to the Community! Can you make a soft reset (Press down the on/off button for 30 seconds until it makes a drum sound) on your device by plugging it into the wall charger and see if it wakes up?

    Regards, lampard
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