My drive failed to update

Loppy
Loppy Registered Users Posts: 1
New Seeker
in Map purchase & installation
Help ,
Was trying to update map update and buy camera updates
model number - 4AA3 4AA4.001.00


BUT - my drive tried to update itself, failed and no longer works, so now stuck with my drive that does not work

Answers

  • YamFazMan
    YamFazMan Posts: 21,161
     Superuser
    Hi
    @Loppy
    Welcome to the site....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM

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