Incorrectly road closed
Madone7
Registered Users Posts: 17 
Master Explorer
Master Explorer
in Map quality
There is a large group of roads marked as closed near my home, I have reported it via the tool but 3 weeks later I still get re-routed 20mins the wrong way every time I use TomTom !!!, Why has the map update not released. It's unusable for me as it is and I just paid my yearly traffic subscription!!. On the map correction tool my changes are marked as fixed but why are they not released ???
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I am using a android phone with the go app.
As you can see from the image I set many reports on the map correction tool.
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Hi, it has still not been fixed ?, Can you comment ?, When will this be fixed ?0
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Hi @Madone7
Which TomTom device model do you have?
Can you also share the report id so I can verify the status, please?
Regards, Vikram
This is still closed !, Could you follow up ?, It's been 6 weeks since I first reported this and even longer since the error occurred in the map. Why does it take so long for accepted changes to appear in maps ???0 -
Hi @Madone7
Which TomTom device model do you have?
Can you also share the report id so I can verify the status, please?
Regards, Vikram
@VikramK - can you please update me on this, a road closure is meant to come in weekly fixes but this set of roads is still incorrectly marked as closed 3 months later !?!?!?.
Is there any reason why this is not getting fixed ?0
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