GO Premium lifetime updates

cy1

I am considering purchasing a GO Premium. Does it come with:
1) lifetime map updates
2) lifetime live traffic
3) lifetime speed camera updates??

I cannot see anywhere on the website that it says definitively that it does.

https://www.tomtom.com/en_gb/navigation/car-gps-sat-nav/

I hope someone can clarify. Thanks in advance

VikramK

Hi @cy1

Welcome to the community! You will find the information on our webshop page in the description here- https://www.tomtom.com/en_gb/sat-nav/car-sat-nav/products/go-premium-5-inch/#specs

Regards, Vikram.

DougLap

Hi @cy1

See the footnote terms at the bottom of this page.

https://www.tomtom.com/en_gb/drive/car/products/go-premium-5-inch/

https://www.tomtom.com/en_gb/drive/car/products/go-premium-5-inch/

They include the following:-

Your TomTom device comes with regular software and fixed speed camera updates and seasonal (4 times per year) updates for maps. To download these updates, you need an active internet connection via Wi-Fi® or a computer with access to the internet. Your TomTom device also comes with regular traffic and mobile speed camera services.

Your TomTom device also comes with regular traffic and mobile speed camera services. To receive these services your device needs to be smartphone connected or equipped with a built-in SIM including Data. All of these services and updates will be available for the life of your TomTom device

Doug

forestergump

This is what the consumer people in Australia did regarding the claim of Lifetime etc.

https://www.accc.gov.au/media-release/tomtom-navman-and-garmin-remove-‘lifetime’-claims

VikramK

Hi @cy1

Welcome to the community! You will find the information on our webshop page in the description here- https://www.tomtom.com/en_gb/sat-nav/car-sat-nav/products/go-premium-5-inch/#specs

Regards, Vikram.

cy1

Thank you VikramK but nowhere in the link you posted does it actually say you can have lifetime updates. Nor can I find this on the rest of the website and I have spent a long time looking.

DougLap

Hi @cy1

See the footnote terms at the bottom of this page.

https://www.tomtom.com/en_gb/drive/car/products/go-premium-5-inch/

https://www.tomtom.com/en_gb/drive/car/products/go-premium-5-inch/

They include the following:-

Your TomTom device comes with regular software and fixed speed camera updates and seasonal (4 times per year) updates for maps. To download these updates, you need an active internet connection via Wi-Fi® or a computer with access to the internet. Your TomTom device also comes with regular traffic and mobile speed camera services.

Your TomTom device also comes with regular traffic and mobile speed camera services. To receive these services your device needs to be smartphone connected or equipped with a built-in SIM including Data. All of these services and updates will be available for the life of your TomTom device

Doug

cy1

Thank you Doug, I see it now hidden at the bottom. Thanks also to VikramK who was right first time.
cy1

forestergump

This is what the consumer people in Australia did regarding the claim of Lifetime etc.

https://www.accc.gov.au/media-release/tomtom-navman-and-garmin-remove-‘lifetime’-claims

cy1

Thanks forestgump, very useful info. I have been caught out before which is why I am asking these questions.