Purchased month to month speed camera on 19 November. Still cannot update gps. It says cameras have
Pablo13
Posts: 1 [Apprentice Seeker]
How to fix please?
0
Best Answers
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VikramK
Posts: 12,687 
Moderator
Hi @Pablo13
Welcome to the community! I reviewed your TomTom account and I don't see the service has been allocated to the account.
Please get in touch with our customer service with the order number and they should be able to sort out the subscriptions on your account.
Regards, Vikram
1 -
YamFazMan
Posts: 20,056 
SuperusersHi
@Pablo13
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM
1
Answers
Welcome to the community! I reviewed your TomTom account and I don't see the service has been allocated to the account.
Please get in touch with our customer service with the order number and they should be able to sort out the subscriptions on your account.
Regards, Vikram
Superusers
@Pablo13
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM