How can I take over my father’s TomTom and receive updates? — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

How can I take over my father’s TomTom and receive updates?

jhcvrlgjhcvrlg Posts: 2 [Apprentice Seeker]
edited November 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
How can I take over my father’s TomTom and receive updates?

Answers

  • DougLapDougLap Posts: 7,704
    Superuser
    Hi @jhcvrlg

    Usually you do a Factory Reset and input your own account details. What model unit is it.

    Doug
  • jhcvrlgjhcvrlg Posts: 2 [Apprentice Seeker]
    It is a Start60. I have installed a new MyDrive Connect with a new e-mailadress, but it does not accept my fathers Start60 (the circle in MyDrive Connect keeps turning).
  • DougLapDougLap Posts: 7,704
    Superuser
    Hi @jhcvrlg

    You do the factory reset on the Start 60. When you do that all the data, ie the Home details etc are deleted and you can then set the unit up as it was the first time it was started and input your account details. The current maps and operating software will not be affected and any lifetime map updates etc applicable to the unit will still be valid as they ware linked to the units serial number.

    Tap Menu
    Tap Settings
    Tap System
    Tap Reset Device.

    Doug
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