Go 620, Traffic service unavailble problem — TomTom Community

Go 620, Traffic service unavailble problem

Problem: "We are having trouble accessing TomTom services, please try again later"
The Go 620 is connected to iphone and wifi without any apparent errors.
The Go 620 used to get traffic with no problems through the phone and wifi.
All I get now is "unavailble".
The device has been drum-roll reset but this has not fixed it.
The device has all current updates installed.
MyDrive is logged in without any apparent errors.
What next to try?

updated,
Toggling "Use my location and the information I enter to receive TomTom services" button in Sytem>Information & Privacy settings then doing hard restart has re-enabled my traffic.

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