UK Map update
I just bought a 2nd-hand 5010. I downloaded MyDrive connect as instructed on the box.
The 5150 already has an active Europe Truck map (v9.25) on it.
I will not be leaving the UK, so I wanted a new UK map for it.
In MyDrive, I went to 'Buy Products>Maps;' I was taken to a purchase page, bought an paid for an annual subscription for a UK map.
The instructions said download TomTom Home. That refuses to see the 5150 as connected, although MyDrive says it is. MyDrive shows only the Europe map already on the device. 'My Updates and New items' says the device is up to date.
My question is, how do I download my UK map and how do I get it onto the 5150? What s even more worrying is that I can see no record of my purchase in my account, although the money has gone from my bank account.
The FAQs take me round in circles. I am very unwilling the delete the map currently on the device in case I cannot install the new one!
Any advice would be hugely appreciated.
Thank you in advance.