Apparent loss of recent data when using my laptop to go to MySports website — TomTom Community

Apparent loss of recent data when using my laptop to go to MySports website

When I log into the Tomom MySports website using my laptop I seem to have lost data from the last few days. When I log in with my phone and the app all my data seems to be complete. How can I get my PC to go to the correct website?

Answers

  • tfarabaughtfarabaugh Posts: 16,462
    Superusers
    There is only one website and the phone and app are all just mirrors of the website. Are you going in through a browser or through MySports Connect? Try logging out of My Sports, clearing your browser cache and then logging back in.
  • Runner_RikRunner_Rik Posts: 2 [New Seeker]
    Thanks for the help. I logged off and discovered that I had started a new account on my laptop by accident. I have changed my laptop to the original account and now all is properly synced again and missing data has been recovered. I miss a few days of info that is in the other account. Is there a way to merge the two data sets?
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