Has anybody else been scammed by TomTom — TomTom Community

Has anybody else been scammed by TomTom

I had a problem with my computer after downloading an update to MyDrive Connect (corrupt file) and TomTom put me in touch with a technician and to fix the problem I had to buy Webroot Secure.
Two weeks later a message appeared "Protection Disabled (Subscription Expired). I contacted Webroot who asked for purchasing details, which I sent and they replied that I had purchased from an unauthorised third party. Can anybody help ?????????

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Answers

  • rotproof1rotproof1 Posts: 22 [Outstanding Wayfarer]
    edited November 20
    It was not tomtom for sure. They will never ask you to buy some third-party software. You have been scammed but not by TomTom
  • GreggsGreggs Posts: 2 [New Seeker]
    TomTom put me in touch with the technician who sold me Webroot to fix the problem. I have a record of his name and a receipt from TomTom support.
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