Has anybody else been scammed by TomTom
Greggs
Posts: 2 [New Seeker]
I had a problem with my computer after downloading an update to MyDrive Connect (corrupt file) and TomTom put me in touch with a technician and to fix the problem I had to buy Webroot Secure.
Two weeks later a message appeared "Protection Disabled (Subscription Expired). I contacted Webroot who asked for purchasing details, which I sent and they replied that I had purchased from an unauthorised third party. Can anybody help ?????????
Two weeks later a message appeared "Protection Disabled (Subscription Expired). I contacted Webroot who asked for purchasing details, which I sent and they replied that I had purchased from an unauthorised third party. Can anybody help ?????????
0
Best Answers
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rotproof1
Posts: 22 [Outstanding Wayfarer]
I don't think it was TomTom support person, just website looking like tomtom.
https://www.which.co.uk/consumer-rights/advice/how-to-spot-a-fake-fraudulent-or-scam-website5 -
YamFazMan
Posts: 17,994 
SuperusersHi
@Greggs
Sorry to see you have been scammed....TomTom put me in touch with the technician who sold me Webroot to fix the problem. I have a record of his name and a receipt from TomTom support.
I think you were on a Scam lookalike Tomtom website right from the very start....
The Scam websites are visually very professional and are remarkably convincing....
The Phone call or Chat line is where you get first get suckered in... then the Support Service person (Scammer) rings you to completes the Scam....
See my Signature for more info....
Stay safe... ATB YFM5
Answers
https://www.which.co.uk/consumer-rights/advice/how-to-spot-a-fake-fraudulent-or-scam-website
Superusers
@Greggs Sorry to see you have been scammed....
I think you were on a Scam lookalike Tomtom website right from the very start....
The Scam websites are visually very professional and are remarkably convincing....
The Phone call or Chat line is where you get first get suckered in... then the Support Service person (Scammer) rings you to completes the Scam....
See my Signature for more info....
Stay safe... ATB YFM
Superuser
Just to add to the above Tomtom do not have a phone line Customer Support service with so many working from home. They are only operating a Chat and Email service.
Doug