Start 50 stuck on TomTom screen — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Start 50 stuck on TomTom screen

ManuluManulu Posts: 1 [New Seeker]
edited November 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hello, start 50 turns on and remains stuck with the word TomTom, how can I unlock it? =)
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Answers

  • YamFazManYamFazMan Posts: 20,058
    Superusers
    edited November 2020
    Hi
    @Manulu
    Welcome to the site....
    Google Translate....
    Manulu wrote: »
    Hello, start 50 turns on and remains stuck with the word TomTom, how can I unlock it?
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the device's Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
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