Live traffic

Mark1247 Registered Users Posts: 1
Apprentice Seeker
Hi all,
I have a Tom Tom truck sat nav, the live traffic expired.
I went on the website and renewed the payment, have an receipt and confirmation of payment, BUT it still shows expired.
I have done a reset as suggested and still no joy.
I am a Class 1 driver and need this ASAP.

VERY disappointed to find out I am unable to contact anyone as they have already taken payment.

Thanks in advance for any replies.


  • YamFazMan
    YamFazMan UKPosts: 21,480
    Welcome to the site....
    The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @lampard or @Jim07 the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Hi @Mark1247

    Welcome to the Community! Your order for Traffic services is now assigned to the device, please make a soft reset on the device and test if the services are back again.

    Regards, lampard