My Go 620 says traffic expired

gavan_murphy50

TomTom 620 says traffic is expired but it has lifetime traffic and there is no answer to unexpiring it

lampard

Hi there @gavan_murphy50

Welcome to the Community! I've fixed the subscriptions on your GO 620 device linked to your email address. Please check for the updates for maps when connected to the WiFi.

Once you update the maps, make a factory reset on your device and it'll activate the traffic services on your device after you connect it to the smartphone.

Regards, lampard

DougLap

Hi @gavan_murphy50

Hopefully @lampard will; pick this up and sort out the settings on the TT servers if required. Look back here later.

Doug

lampard

Hi there @gavan_murphy50

Welcome to the Community! I've fixed the subscriptions on your GO 620 device linked to your email address. Please check for the updates for maps when connected to the WiFi.

Once you update the maps, make a factory reset on your device and it'll activate the traffic services on your device after you connect it to the smartphone.

Regards, lampard

gavan_murphy50

Thank you so much for such a fantastic service. I was getting near a meltdown trying to get this to work and asking the experts fixed it quickly and it now works great. Compared it to google on my phone yesterday and it was every bit as good as finding the best route and avoiding traffic. Am so happy now

regards, gavan

DougLap

Hi @gavan_murphy50

Glad you are sorted.

Doug