Sync from TomTom sports to strava not working — TomTom Community

Sync from TomTom sports to strava not working

Jason1971Jason1971 Posts: 4 [Apprentice Seeker]
Is there an issue with the sync between tomtom sports app and Strava, only my runs are no longer going across. My app shows as being linked successfully and all was fine until a couple of days ago

Comments

  • tfarabaughtfarabaugh Posts: 16,462
    Superusers
    I have not heard of any Strava issues. You may want to reset the connection by removing the Strava upload and then reinstalling it just to be sure. On the Apps & Exporting tab delete the entry for Strava. Then go into Strava and under Settings> Apps revoke the access for TomTom. Now go back into TomTom Sports and add Strava again. You will be prompted for your Strava login credentials which will reset the link.
  • Jason1971Jason1971 Posts: 4 [Apprentice Seeker]
    Think it was just an anamoly, as ran again this morning and it transfered across to Strava all OK, previous run still hasn't though, so copied it manually via gpx file
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